Contact Us

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123 Street Avenue, City Town, 99999

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Lalalu FAQ's

What forms of payment are accepted?


How do I take care of my handmade jewelry?

Caring for your handmade jewelry is very important! The longevity of your handmade, one of a kind piece can be greatly increased by following a few simple guidelines:

  • Take your jewelry off before washing your hands or taking a shower. Do not swim with your jewelry on.
  • Avoid any kind of vigorous activity while wearing your jewelry.
  • Avoid lotion or other chemicals coming into contact with your jewelry.
  • Avoid extensive sun or heat exposure to your jewelry.

Keep in mind, your jewelry was handmade with care and should be treated and cared for accordingly. Turquoise is not a diamond and not impenetrable.

What is your return policy?

             Returns are accepted within two weeks of purchase. Please contact us as soon as possible upon receiving your purchase and deciding it isn't the right fit for you. Mishandling or mistreating your purchase cannot be covered under returns. Returns requested after the two week purchase period will be subject to store credit. Customer service is a top priority of ours and we want you to be happy with your purchase. Please contact us with any concerns or questions, we will do our absolute best to resolve them.

Do you accept custom orders?

           Yes! Custom orders are awesome and we love working out ideas with customers! We would love to make you something special and just for you. Custom orders are subject to a varied time frame, but are usually completed within one to two weeks. Send us an email under the Contact Us page.